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To learn more,visit the page dedicated to our speed test. As of August 2021, Telus home internet plans are only available in certain areas of Quebec, Alberta and British Columbia. If you want to check your eligibility, visit Telus' website and click on the "Check availability and plans" tab. Telus currently offers internet service inToronto, ON, Edmonton, AB, Calgary, AB, Ottawa, ON and Vancouver, BC and more.
We display data if at least two operators or ISPs meet this threshold in a designated region or city. Expected speed range by Provider refers to the interquartile range of median download speed. It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation. Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Absolutely BRUTAL
We've been with ADT Security Service for over 20 years. Already, customer service had begun to deteriorate before the purchase by Telus. Since then, customer service has been downright zero. Too bad because the product is correct and the technicians are competent and attentive. I do not recommend doing business with them in any way.
We'll confirm your internet connection's download speed, upload speed, and latency. With that information, you can choose a better plan for your needs. Telus offers speeds ranging from 25 Mbps up to 1.5 Gbps .
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We’re most impressed with the Telus Pure 1.5 Gigabit plan. It’s got an incredible speed ceiling of 1.5 Gbps that surpasses most of what’s available on the market—albeit at a steep $165/month. If you have a large family with multiple users, gigabit speeds make it possible for everyone in the house to share internet without losing that precious connection. With millions of customers nationwide, Telus has received its fair share of reviews. Users appreciate their bundles and promotions, as well as their high-performing services. Sadly, there are some complaints about customer service, as clients should be prepared to wait a while before being able to speak to a Telus representative.
I’m looking to save some money with a bundle deal. I’m currently with Telus for my cell service and Fido for home internet. We encourage you to read our updated Privacy Policy and Cookie Policy. Claim your profile to access Trustpilot’s free business tools and connect with customers. Following that, the smoke detector randomly went off two times, one of them being at 145am waking the whole house up in a panic.
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Police/fire are automatically called even though nothing happens and then you get false alarm bills from the police services. ($164 a pop) They say they'll cancel then completely ghost. If you sign up, ity'll be the worst mistake you'll ever make.
We recommend the Telus PureFibre 1.5 Gigabit plan for gamers. Not only is it ultra-fast, but it has low latency. Basically, it’s the gold standard for gaming internet plans in Canada right now—the fastest on the market. With fast upload and download speeds you won’t worry about any interruptions in your gaming experience. Telus currently offers 12 internet service plans with download speeds up to 150 Mbps and pricing starting at $10.00. Since Telus has taken over this is the worst company to deal with.
Moreover, we decided to transfer our file to another security service. Politeness, attentiveness and spirit of service were there. Nothing to do with customer service and Telus representatives. Only reason it’s not lower is because there’s no option for 0 stars. Trying to set up automatic payments or even just pay off a bill? I spent 5 hours getting bounced around different people on the phone and came to no resolution.
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I was not understanding why I had to pay a large bill for a tech to fix equipment I am essentially renting until owned that does not work. Being forced to pay the bill so I was not sent to collections, I then just gave up. I wanted to pay the contract out and be done with it. They told me I had 5 years left......weird, my contract that I signed in person was for 2 years....
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Telus DSL plans are best for budget-conscious customers who prioritize saving money over having the top speed. Our second pick is the Gigabit internet at $99/month with a $50 credit when you order online. The gigabit internet plan includes download speeds of up to 940 Mbps, so you won’t skip a beat with your connection. Telus internet plans are reliable, fast and simplified. Their fibre optic internet plans ensure lightning-fast connection. Further, users can enjoy their advanced Wi-Fi hubs which strengthen and widen their home internet.
At the same time, their plans aren’t the cheapest on the market, so if finding a low-priced internet plan is your main goal, this might not be the best option for you. Telus offers internet service plans with a starting price of $10.00. To be updated for mobile or fixed broadband, 75% of a city's monthly unique user totals over a 13-month period must have a minimum of 100 monthly unique user results. Vancouver-based Telus is one of the major internet providers in Canada, along with Bell, Rogers, and Shaw.
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Despite being primarily known for their mobile phone plans, Telus internet is currently available in select regions of Quebec, Alberta and British Columbia. As a company with such an established reputation, customers can expect high-quality internet at affordable prices. You can get creative and bundle TV, internet, and/or SmartHome Security together for a full Telus experience. Bundle offers on internet and TV typically require signing up for a two-year contract . If you opt for including security in your bundle, the term extends to three years.
If not locked in on contract we would explore other security options. Thanks to you, the PlanHub users community, every day we are able to better guide customers in selecting the best Internet service provider. Telus offers DSL, Fiber and Mobile Broadband internet service. The best deals come from being off-contract and switching providers as soon as a better deal comes along. I monitor the Hot Deals forum of Redflagdeals for the latest deals.
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